Report Anything Anywhere Anytime

How to delete your data

This page explains how to delete the data associated with the Report Anything Anywhere Anytime app, and what is kept.

The app is designed to keep your data with you. Almost everything stays on your device or in your own Google Drive, so you can delete it yourself at any time. The one small piece held on our side is an anonymous device record used to enforce the purchase device limit — instructions for removing that are below too.

1. Reports on your device

Your reports — property details, photos, and annotations — are stored on your device.

  1. Open the app and go to My Reports.
  2. Delete any report you no longer want.
  3. To remove everything at once, uninstall the app, or clear its storage in your phone's Settings → Apps → Report Anything Anywhere Anytime → Storage → Clear storage.

2. Backups in your Google Drive

If you turned on cloud backup or sync, your reports are stored in your own Google Drive (in the app's private folder) — never on our servers.

  1. In the app, open My Reports (or Settings → Sync Account) and tap Disconnect next to your connected Google account.
  2. To delete the stored backups, go to your Google account: Google Drive → Settings → Manage apps, find this app, and choose Delete hidden app data.
  3. You can also revoke the app's access entirely at your Google account permissions.

3. Device records held for the device limit

To limit a purchase to a set number of devices, we store an anonymous, randomly generated device ID and the purchase token on our server. This is not linked to your name, email, or any personal information. We retain a device's record for as long as it (or your purchase) stays active — there's no separate expiry — until it's removed as described below.

  1. If a device is blocked because your purchase's limit is reached, the app shows a Manage devices screen where you can remove an old device yourself.
  2. To have all records for your purchase deleted (including if you're not currently blocked and so don't see that screen), email us at support@simsop.dev from your device and we will remove them.
What is kept: nothing personal. Once you delete your reports and disconnect Google Drive, no report content remains with us (it was only ever on your device and your own Drive). Anonymous device records for the device limit are kept only for as long as needed to enforce the device limit, are deleted on request or when you remove a device, and are not used for any other purpose.

Questions about your data? Contact support@simsop.dev.